This page says where your membership lives, how you change or cancel it, and who to write to if something is wrong.
Open Ryma on your phone and go to Profile, then Membership. It says which access you have and how long it runs, whether you are on a trial, pay yourself or come through a clinic. We do not show it here, because the website cannot see your purchase or your clinic programme. It sits in the app on your phone.
If you bought your membership inside Ryma on your iPhone, Apple takes the payment. That also means only Apple can change your plan or stop the payment. We cannot do it for you, and we cannot see your payment details.
Cancel at least 24 hours before your membership renews. You keep your access for the rest of the period, and nothing you have written is lost.
Then you have no subscription with us and there is nothing to cancel. Your access follows your programme at the clinic, and the clinic can tell you how far along you are. When the programme ends, you can continue on an ordinary membership.
Your data is yours whether you pay or not. You can download it and have it deleted, and cancelling a membership does not delete it by itself. You tell us when you want that done.
If you are unsure what you are paying for, or something has gone wrong, write to us.
[email protected]